Client Account Services Associate with Eng, Italian and Dutch
Are you looking for a new challenge? Would you like to work in a fast paced international environment? What about the possibility to work in a prestigious institution? Are you passionate about the customer satisfation? Will your attitude make a difference for our clients?
If the answer for all of the previous questions is YES, then look no further. Saxo Bank A/S has the right opportunity! Saxo Bank is a leading online global investment bank. Our headquarters are located in Copenhagen and we have offices throughout the world. Over the past few years, we have experienced tremendous and exciting growth and our future ambitions are extremely high. For more information visit www.saxobank.com
Saxo Banks Service Offering is first class and if service is important to you then we have room for you in our Client Account Services. Client Account Services is a global multicultural team currently based in Denmark, Singapore, Prague and India. The team's overall purpose is to provide product and service information resolving any merging problems that our clients may face with accuracy and efficiency. Join our team in Prague.
Amongst others you will be responsible for:
Technical Support and access administration
Resolving product or platform queries
Funding and share transfer assistance
Maintaining client data
We are looking for a candidate with the following qualifications:
Fluent in Dutch, Italian and English both written and spoken
Experience from a similar client support role and the ability to liaise with clients in a timely professional manner
Preferably, but not mandatory, experience in the financial services industry.
Strong phone contact handling skills and active listening to manage high volumes of calls in a timely manner
Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedures
Passionate, results driven team player achieving targets in strict deadlines
A chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally
An opportunity to work as part of a dynamic, very ambitious and, at the same time, informal and pleasant working environment
A competitive salary plus benefits package
Don't wait, send us you cv in English!!! Reach me if you come across any doubt...firstname.lastname@example.org Contact Diogo Videira +420 736 620 949 Monster Talent Sourcing Services